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Our tools

Power Automate

A workflow wrapped around a broken process still produces the wrong outcome - just faster. We scope the process and the governance first, then automate the parts that are actually worth automating.

Automation that follows the process, not the other way round

Power Automate is Microsoft's workflow and process automation tool - approvals, notifications, and moving data between systems, without custom code. On its own, it will automate anything you point it at, including the wrong thing.

We treat automation as the last step, not the first. Before building a flow, we make sure the process it sits inside actually works - otherwise you've just made a broken process faster and harder to see.

What this looks like in practice

Approval workflows tied to your actual sign-off structure, not a generic template
Automated notifications and escalations so issues don't sit unnoticed
Moving data between systems that don't otherwise talk to each other
Removing repetitive manual admin from processes your team already owns
Triggers embedded inside the management system itself, not sitting apart from it

Visualisation of how this works

Visualisations showing the concepts behind these important tools.

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